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Careers

At Pyek Group, we recognize that our success is driven by the talent, dedication, and innovation of our team members. We are committed to fostering a professional environment that encourages collaboration, continuous development, and excellence. Whether you are embarking on your career journey or seeking new challenges, Pyek Group offers opportunities for growth, impact, and achievement. We invite you to explore our current openings and learn how you can contribute to our mission while advancing your professional aspirations.

Current Openings

Creative Director (In-Person)

Corporate - Katy, TX ⋅ Full-Time

Company Overview:

Pyek Group is a leader in waterpark management and operations, delivering unforgettable guest experiences through innovative events, marketing, and creative storytelling. With iconic properties such as Typhoon Texas and Shipwreck Island, Pyek Group thrives on innovation, collaboration, and the pursuit of excellence. 

Job Description:

We are seeking a Creative Director to lead and execute our creative vision while taking a hands-on role in design production. This individual will oversee all creative initiatives, ensuring brand consistency, and will play an integral role in designing marketing materials that elevate our guest experiences and drive engagement. 

Key Responsibilities: 

  • Creative Leadership: 
  • Develop and execute creative strategies that align with Pyek Group’s brand identity and marketing goals. 
  • Lead the conceptualization and execution of campaigns for print, digital, and experiential marketing. 
  • Collaborate with cross-functional teams, including marketing, events, and operations, to deliver cohesive and impactful creative solutions. 
  • Design Production: 
  • Create high-quality designs for marketing materials, including social media content, event promotions, signage, and advertisements. 
  • Produce visually compelling materials optimized for various platforms such as web, print, and mobile. 
  • Ensure all creative outputs align with brand guidelines and industry trends. 
  • Team Collaboration: 
  • Manage and mentor a team of creatives, fostering innovation and maintaining a collaborative environment. 
  • Oversee workflows, project timelines, and priorities to meet deadlines effectively. 
  • Brand Stewardship: 
  • Maintain and enhance Pyek Group’s brand identity, ensuring consistency across all creative touchpoints. 
  • Stay ahead of industry trends and integrate fresh, innovative ideas into designs and campaigns. 

Qualifications: 

  • Bachelor’s degree in Graphic Design, Fine Arts, Marketing, or a related field. 
  • At least 5 years of experience in a creative role, including leadership and hands-on design. 
  • Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, etc.). 
  • Strong portfolio demonstrating a range of creative and design expertise. 
  • Exceptional communication and presentation skills. 
  • Proven ability to manage multiple projects under tight deadlines. 

Preferred Qualifications: 

  • Experience in the hospitality, entertainment, or waterpark industries. 
  • Skills in motion graphics, video editing, and/or photography. 
  • Familiarity with UI/UX design principles. 

Why Join Pyek Group? 

  • Be part of a forward-thinking and innovative company that values creativity and collaboration. 
  • Work in a dynamic environment with opportunities for professional growth. 
  • Contribute to creating memorable experiences for thousands of guests each year. 

How to Apply:
Submit your resume, cover letter, and a portfolio of your work to talent@pyekgroup.com. Please include “Creative Director Application” in the subject line. 

Pyek Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Apply Now

Social Media Manager

Corporate - Katy, TX (In-Person)  ⋅ Full-Time

Company Overview: 

Pyek Group manages several premier waterparks across the U.S., creating unforgettable experiences for families and adventure-seekers. From signature events to exciting collaborations with top brands, Pyek Group is always innovating. We are looking for a creative, in-person Social Media Manager based in Katy, TX, to lead our social media presence and drive engagement for our parks and events. 

Position Overview: 

The Social Media Manager will be responsible for executing a robust social media strategy, creating engaging content that reflects our brand, and fostering online community growth. This is an in-person role, working closely with our marketing team to create real-time content across multiple social platforms, analyze performance data, and ensure a consistent brand voice. 

Key Responsibilities: 

  • Develop and implement a social media strategy to increase brand visibility and engagement across platforms like Instagram, Facebook, TikTok, and X (formerly Twitter). 
  • Manage a content calendar for Pyek Group’s waterparks and events, ensuring consistent and engaging posts. 
  • Create and curate compelling content, including photos, videos, stories, and reels, that align with current trends and park happenings. 
  • Engage with followers by responding to comments, messages, and inquiries in a timely and professional manner. 
  • Collaborate with the marketing team to highlight events, promotions, and partnerships across all locations. 
  • Monitor social media trends and adjust strategies to maximize engagement. 
  • Analyze social media performance and report on key metrics such as engagement rates, follower growth, and campaign success. 
  • Attend and capture content at events and activations across our parks. 

Qualifications: 

  • Proven experience in social media management, preferably within the entertainment, hospitality, or tourism industry. 
  • Proficiency in social media platforms, including Instagram, Facebook, TikTok, and X, with a solid understanding of trends and best practices. 
  • Strong content creation skills (photography, videography, and basic editing). 
  • Experience with social media management tools (e.g., Hootsuite, Later, or Sprout Social). 
  • Excellent communication skills and ability to engage authentically with followers. 
  • Ability to work in-person at our Katy, TX location and attend park events as needed. 
  • Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. 
  • Bachelor’s degree in Marketing, Communications, or a related field preferred. 
Apply Now

Sales Manager

Typhoon Texas Waterpark- Houston, Texas ⋅ Full-Time

Job Description:

The Sales Manager is responsible for building client relationships while increasing profits, sales, and generating new business through effective sales efforts. As a pro-active sales manager, 80% of time is to be spent in active outside sales solicitation. Sales managers are responsible for maintaining a sales quota as assigned by your sales director. On a weekly basis you will assist in developing and facilitating the proposal process for clients through event pricing, contract negotiations, and client presentations.  

Responsibilities:   

  • Understand and support Typhoon Texas Waterpark - Pyek Group culture.  
  • Evaluate competition to identify potential points of competitive advantage and disadvantage  
  • Stay current on industry trends, competitor offerings, and potential market shifts to adjust sales strategies accordingly.  
  • Identify and target potential clients, including schools, businesses, tour groups, and event planners, through various channels (e.g., networking, cold calls, referrals, industry events).   
  • Obtain, document and route all necessary information on booked groups, including final numbers, catering and billing information into Tripleseat and Accesso  
  • Update all account statuses in our CRM as LOA Sent, Booked and Closed Won at the appropriate time  
  • Leveraging existing and new relationships to build partnerships and sell sponsorship packages  
  • Solicit accounts within assigned territory   
  • Active involvement in industry associations, chambers and other local community outreach  
  • Work closely with all departments such as Food and Beverage to ensure that all details are communicated to ensure a successful event  
  • Work closely with the operations and marketing teams to ensure successful execution of group events, corporate functions, and promotional campaigns.  
  • Prepare and submit weekly and monthly reports as requested by your director in a timely manner  
  • Attend staff meetings as assigned  
  • Complete other duties and special projects as assigned by management  
  • Meet or exceed attendance and revenue goals through admissions, food and beverage sales.   

Expectations:    

  • Work effectively with others, on all levels, in a positive and professional manner  
  • Have excellent communication skills which include the ability to use clear, concise and grammatically correct written and oral language in all aspects of interaction of guests, team members and directors.  
  • Possess an outgoing personality and the desire to effectively and professional represent Typhoon Texas. 
  • Have the ability to multi-task in a fast-paced environment and possess excellent organization skills   
  • Must be a self-starter and have the ability to think creatively   

Qualifications:

  • 3 years of sales experience is required 
  • Strong organizational skills with attention to detail and the ability to manage multiple priorities. 
  • Excellent communication and interpersonal skills. 
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning HRIS systems. 
  • Experience in cold calling, site inspections, and contract negotiations 
  • Enthusiasm for working in a team-oriented, customer-focused environment. 
Apply Now

Customer Service Representative

Pyek Group ⋅ Part-Time

Description:

Pyek Group is seeking to hire talented and motivated individuals to join our dynamic team. Joining Pyek Group is the ultimate summer season pass! Our Team Members will have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way!

Before we move on, let us tell you a little more about us. We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees, and having fun!

Department Description:

Our Customer Service Representatives are responsible for providing support by replying to emails, answering inbound calls, and returning any missed calls from our outstanding guests!

Duties and Responsibilities:

  • Respond enthusiastically to all inbound customer inquiries across phone and email.
  • Always present an outstanding kind and authentic demeanor.
  • Utilize the provided support tools to log, categorize, and tag customer inquiries and escalate to proper channels when necessary.
  • Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible.
  • Respond to inquiries with wholly accurate information or know how to quickly find the correct information.
  • Empathize and deescalate customer issues to fully resolve their concern.
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment.
  • Performs other related duties and assignments as required and as assigned by leadership.
  • Must be willingly to sign an agreement to return all company equipment when the position is ended, either by you or the company.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Department Qualifications:

  • Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with guests, team members, and company leadership
  • Ability to learn to utilize Zoom for all communications with customers.

General Qualifications:

  • May be required to sit for long periods of time.
  • Must be able to multitask and be flexible in a fast-paced environment.
  • Must be able to work well with others.
  • Must be able to communicate effectively.
Apply Now

Certified Pool Operator (CPO)/Maintenance Technician

Cowabunga Bay - Henderson, NV ⋅ Seasonal

Job Summary:

The Pool Technician is responsible for maintaining the cleanliness, safety, and functionality of all pools, water attractions, and filtration systems within the waterpark. This role involves water quality testing, chemical balancing, troubleshooting pool equipment, and ensuring compliance with health and safety regulations.

Key Responsibilities:

Perform daily water testing and adjust chemical levels to maintain safe and balanced water quality.

  • Monitor and maintain pool filtration, circulation, and chlorination systems.
  • Inspect, troubleshoot, and repair pool equipment, including pumps, filters, heaters, and chemical feeders.
  • Conduct routine cleaning of pools, including skimming, vacuuming, and backwashing filters.
  • Ensure compliance with local, state, and federal health and safety regulations for aquatic facilities.
  • Maintain accurate records of water testing results, chemical usage, and maintenance activities.
  • Assist with seasonal opening and closing procedures, including winterizing and de-winterizing pools and attractions.
  • Respond promptly to pool-related maintenance requests and emergencies.
  • Collaborate with the maintenance and operations teams to ensure a safe and enjoyable guest experience.
  • Safely handle and store pool chemicals according to proper procedures.

Qualifications & Requirements:

High school diploma or equivalent required; technical or trade school certification is a plus.

  • 1-3 years of experience in pool maintenance, water treatment, or a related field.
  • Knowledge of water chemistry, pool filtration systems, and chemical balancing.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred.
  • Ability to read and interpret safety guidelines, equipment manuals, and blueprints.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Must be able to work flexible hours, including weekends, holidays, and evenings.
  • Ability to lift up to 50 lbs, stand for long periods, and work in varying weather conditions.
Apply Now

Groups Coordinator

Cowabunga Bay - Henderson, NV ⋅ Temporary

Basic Function:

The Group Sales Coordinator will be responsible for assisting the Group Sales Department and providing support in achieving Cowabunga Vegas’ sales goals.

Essential Duties & Responsibilities: 

  • Responsible for the overall success and coordination of Group Sales events (20-99 Guests) and birthdays at Cowabunga Bay or Cowabunga Canyon.
  • Receive and actively respond to group sales inquiries through our booking software Tripleseat, email, and daily phone calls. Keep accurate log and/or create contact information in Tripleseat for follow-up.
  • Assist Group Sales Managers & Regional Director of Sales with driving sales through proactive outreach to corporate and area businesses, community centers, schools, and organizations.
  • Prepare and coordinate group logistics and materials daily for booked events (i.e. tickets and/or wristbands, reserved space, and food & beverage).
  • Process Banquet Order Forms, Invoices and Kitchen Sheets in Tripleseat. Collect payment in Accesso and/or Tripleseat. Maintain accurate record of all transactions, via department standard operating procedure.
  • Work alongside the Groups Admin and Customer Service Representatives to ensure lead forms, phone calls, and voicemails are responded to within 24-48 hours of submission.
  • Be present and maintain the overall flow and check-in process at Cabana Check-In. Greet all groups, assist with walk backs to reserved space and facilitate the overall standard of service throughout the day.
  • Support the Birthday Coordinators each day; assist with collecting payment, walk backs, distribution of tickets and/or wristbands and food service, as needed.
  • Work closely with other departments to ensure the components of all group events are achieved. Liaise with other departments to meet expectations.
  • Ensure daily checklists are completed by the Birthday Coordinators and follow-up on task items, as needed.
  • Provide general administrative support for the Group Sales Department by assisting with site visits, ordering supplies and other tasks, as assigned.
  • Facilitate and monitor online donation request program.
  • Attend trade shows and other marketing events to promote Cowabunga Vegas Waterparks.
  • Adhere to company requirements, demonstrating the utmost integrity in all professional and personal matters.
  • Complete other duties and tasks as assigned by the Group Sales Managers and Regional Director of Sales.

Department Qualifications: 

  • Understands and supports Cowabunga Vegas Waterparks’ culture.
  • High School Diploma or Equivalent.
  • Event coordinating experience desired but not required.
  • Uses excellent judgment.
  • Must be well organized and flexible to meet time, priority and workload demands.
  • Must be able to work varied shifts, including evenings, holidays and weekends.
  • Works effectively with others, on all levels, in a positive and professional manner.
  • Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with Guests, Team Members, and Directors.
  • Has the ability to multi-task in a fast-paced environment.
  • Proficient in Microsoft Word, Excel and Outlook.
  • This position may require standing for long periods of time outdoors, exposed to the elements of nature, including but not limited to hot temperatures and rain.
  • Is flexible, adaptive, and a team player.
  • Reliable transportation.

Requirements: 

  • May be required to stand for long periods of time.
  • May be required to lift at least 20-50 lbs.
  • May be required to be exposed to direct sunlight, hot temperatures, or rain.
  • Must be able to multitask and be flexible in a fast-paced environment.
  • Must be able to work well with others.
  • Must be able to communicate effectively.
Apply Now

Groups Coordinator

Cowabunga Canyon - Las Vegas, NV ⋅ Temporary

Basic Function:

The Group Sales Coordinator will be responsible for assisting the Group Sales Department and providing support in achieving Cowabunga Vegas’ sales goals.

Essential Duties and Responsibilities:

  • Responsible for the overall success and coordination of Group Sales events (20-99 Guests) and birthdays at Cowabunga Bay or Cowabunga Canyon.
  • Receive and actively respond to group sales inquiries through our booking software Tripleseat, email, and daily phone calls. Keep accurate log and/or create contact information in Tripleseat for follow-up.
  • Assist Group Sales Managers & Regional Director of Sales with driving sales through proactive outreach to corporate and area businesses, community centers, schools, and organizations.
  • Prepare and coordinate group logistics and materials daily for booked events (i.e. tickets and/or wristbands, reserved space, and food & beverage).
  • Process Banquet Order Forms, Invoices and Kitchen Sheets in Tripleseat. Collect payment in Accesso and/or Tripleseat. Maintain accurate record of all transactions, via department standard operating procedure.
  • Work alongside the Groups Admin and Customer Service Representatives to ensure lead forms, phone calls, and voicemails are responded to within 24-48 hours of submission.
  • Be present and maintain the overall flow and check-in process at Cabana Check-In. Greet all groups, assist with walk backs to reserved space and facilitate the overall standard of service throughout the day.
  • Support the Birthday Coordinators each day; assist with collecting payment, walk backs, distribution of tickets and/or wristbands and food service, as needed.
  • Work closely with other departments to ensure the components of all group events are achieved. Liaise with other departments to meet expectations.
  • Ensure daily checklists are completed by the Birthday Coordinators and follow-up on task items, as needed.
  • Provide general administrative support for the Group Sales Department by assisting with site visits, ordering supplies and other tasks, as assigned.
  • Facilitate and monitor online donation request program.
  • Attend trade shows and other marketing events to promote Cowabunga Vegas Waterparks.
  • Adhere to company requirements, demonstrating the utmost integrity in all professional and personal matters.
  • Complete other duties and tasks as assigned by the Group Sales Managers and Regional Director of Sales.

Department Qualifications:

  • Understands and supports Cowabunga Vegas Waterparks’ culture.
  • High School Diploma or Equivalent.
  • Event coordinating experience desired but not required.
  • Uses excellent judgment.
  • Must be well organized and flexible to meet time, priority and workload demands.
  • Must be able to work varied shifts, including evenings, holidays and weekends.
  • Works effectively with others, on all levels, in a positive and professional manner.
  • Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with Guests, Team Members, and Directors.
  • Has the ability to multi-task in a fast-paced environment.
  • Proficient in Microsoft Word, Excel and Outlook.
  • This position may require standing for long periods of time outdoors, exposed to the elements of nature, including but not limited to hot temperatures and rain.
  • Is flexible, adaptive, and a team player.
  • Reliable transportation.

Requirements:

  • May be required to stand for long periods of time.
  • May be required to lift at least 20-50 lbs.
  • May be required to be exposed to direct sunlight, hot temperatures, or rain.
  • Must be able to multitask and be flexible in a fast-paced environment.
  • Must be able to work well with others.
  • Must be able to communicate effectively.
Apply Now

Landscape Technician

Cowabunga Bay - Henderson, NV ⋅ Seasonal

Job Summary:

The Landscape Technician is responsible for maintaining the overall appearance and health of the waterpark’s grounds, including plants, trees, turf, and outdoor areas. This role involves landscaping, irrigation maintenance, pest control, and ensuring that all outdoor spaces remain clean, safe, and visually appealing for guests.

Key Responsibilities:

  • Maintain lawns, trees, shrubs, flower beds, and other greenery throughout the park.
  • Perform routine landscaping tasks, including mowing, edging, pruning, mulching, and planting.
  • Monitor and maintain irrigation systems, making necessary repairs and adjustments.
  • Apply fertilizers, pesticides, and other treatments to maintain healthy plant life.
  • Remove weeds, debris, and any hazards to ensure a clean and safe environment.
  • Operate and maintain landscaping equipment such as mowers, trimmers, and blowers.
  • Assist in seasonal landscaping changes and enhancements to improve aesthetics.
  • Inspect and repair hardscaping elements such as walkways, fountains, and decorative structures.
  • Respond to landscaping maintenance requests and emergencies as needed.
  • Work collaboratively with maintenance and operations teams to support overall park upkeep.

Qualifications & Requirements:

  • High school diploma or equivalent required; landscaping or horticulture certification is a plus.
  • 1-3 years of experience in landscaping, groundskeeping, or a related field.
  • Knowledge of plant care, irrigation systems, and pest control.
  • Ability to safely operate landscaping tools and equipment.
  • Strong attention to detail and ability to work independently or as part of a team.
  • Must be able to work outdoors in various weather conditions for extended periods.
  • Ability to lift up to 50 lbs, stand for long periods, and perform physically demanding tasks.
  • Availability to work flexible hours, including weekends and holidays.
Apply Now

Maintenance Generalist

Cowabunga Canyon - Las Vegas, NV ⋅ Temporary

Description:

The Maintenance Generalist is responsible for performing a wide range of maintenance, repair, and upkeep tasks throughout the waterpark, with a strong emphasis on painting, landscaping, and general maintenance duties. This role involves troubleshooting and repairing mechanical, electrical, plumbing, and structural issues while ensuring the park remains visually appealing and well-maintained for guests and staff. The ideal candidate is a well-rounded maintenance professional with experience in multiple trades, particularly in painting, landscaping, and facility upkeep.

Key Responsibilities:

  • Perform routine inspections and maintenance of park facilities, attractions, and equipment.
  • Conduct painting projects, including interior and exterior surfaces, touch-ups, and refurbishing park structures.
  • Maintain landscaping throughout the park, including mowing, trimming, planting, and irrigation system upkeep.
  • Troubleshoot and repair electrical, plumbing, HVAC, and mechanical systems.
  • Perform carpentry, general repairs, and upkeep of buildings and park structures.
  • Assist with pool and water system maintenance, including chemical balancing and filtration system upkeep.
  • Ensure compliance with local, state, and federal safety and maintenance regulations.
  • Respond promptly to maintenance requests and emergency repairs.
  • Assist in seasonal preparations, including opening and winterizing waterpark attractions.
  • Operate and maintain power tools, machinery, and maintenance equipment.
  • Keep maintenance logs and records of repairs and inspections.
  • Work collaboratively with other departments to ensure a clean, safe, and operational park.

Qualifications & Requirements:

  • High school diploma or equivalent required; technical or trade school training is a plus.
  • 1-3 years of maintenance experience in a waterpark, amusement park, hospitality, or similar environment.
  • Strong knowledge of painting techniques, materials, and application methods.
  • Experience with landscaping tasks, including lawn care, irrigation, and plant maintenance.
  • Knowledge of mechanical, electrical, plumbing, and HVAC systems.
  • Experience with pool maintenance and chemical balancing preferred.
  • Ability to read blueprints, schematics, and equipment manuals.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Must be able to work flexible hours, including weekends, holidays, and evenings.
  • Ability to lift up to 50 lbs, stand for long periods, and work in varying weather conditions.

Perks:

  • Opportunities for professional development and career growth.
  • Fun and dynamic work environment!
Apply Now

Food & Beverage Coordinator

Typhoon Texas - Austin, TX ⋅ Part-Time

Description:

Come splash into operational excellence! A Food and Beverage Coordinator oversees multiple Food and Beverage areas of the park. The coordinator oversees operational practices; safety, cleanliness, revenue, and customer service to ensure overall operations are aligned with company values. Responsible for the effective and successful management of labor, productivity, and safety measures as established for the Revenue Department. Embodies a culture to mentor team members, find ways to increase quality of customer service and implement best practices across all levels. Coordinators must have a passion for developing and retaining top talent to deliver Good-Clean-Fun. Soak up amazing benefits while getting paid!

Reports To: Food and Beverage Manager

Roles & Responsibilities:

  • Position reports to Full-time Food and Beverage Manager
  • Responsible for the overall operation of multiple F&B locations
  • Work with Supervisors and Leads to ensure an efficient operation of assigned areas
  • Oversee the entire scheduling process for responsible areas – from generation in accordance with budgetary guidelines to reviewing and publishing schedules in a timely manner each week
  • Review daily staffing in advance to fix scheduling issues caused by call-ins, scheduling errors, and attendance fluctuations
  • Use “big picture” thinking skills to problem solve and maximize efficiency in the department
  • Provides excellent customer service and can de-escalate situations involving guest concerns. Allows the guest to fully express their concern and works to provide a solution that will ensure the guest wants to come back
  • Ensure all labor laws are followed and always enforced
  • Help reduce COGS by ensuring consistent and accurate portion sizes are given out and limiting waste and ensuring that all recipes are accurately followed
  • Maintain clean and inviting facilities
  • Ensure all health code laws are being followed, perform audits, and ensure all employees perform all tasks in a safe yet efficient manner
  • Conduct quality checks on product and uphold quality standards
  • Give timely feedback to management regarding performance issues
  • Highlight a culture of friendliness, teamwork, and willingness to help others within the F&B Department and with other departments
  • Verifies and approves timecards for assigned employees
  • Oversees pre-season and mid-season training procedures alongside other leadership to ensure proper information is delivered to all Team Members
  • Assists in other departments and capacities as business needs require
  • Maintains a professional workplace persona that exudes guest-centric hospitality mentality, dependability, safety, efficiency, and Texas-friendliness
  • Strong written and verbal communication will be required to address large groups of team members or with senior leadership. Reports and other documentation must be completed clearly and concisely
  • Solicits customer feedback and follows up on customer service issues
  • Lead, motivate, and support a large team within a time-sensitive and demanding work environment
  • Organizational skills and the flexibility to jump from priority to priority, which is essential to a role that juggles a variety of functions and projects
  • Ensure that all outlets are operated within set standards and are being run efficiently. Action must be taken if this is not the case

Requirements

General Qualifications:

  • Must have or be willing to obtain a Food Handler’s permit and TABC Certificate. If you do not have a Typhoon Texas approved and current Food Handler's Permit and/or TABC Certification, you will be required to obtain one at your expense
  • Must be willing to complete all tasks given by Typhoon Texas management
  • May be required to stand for extended periods of time
  • May be required to lift 20-50 lbs.
  • May be required to be exposed to direct sunlight, hot temperatures, or rain.
  • Must be able to multitask and be flexible in a fast-paced environment
  • Must be able to work well with others
  • Must be able to communicate effectively
Apply Now

Revenue Manager

Typhoon Texas - Houston, TX ⋅ Full-Time

Description
This position will be responsible for leading the development, analysis, and execution of revenue management strategies and tactics to maximize overall profitability across the Food & Beverage, Retail, and Rentals departments.

Reports To: General Manager

Key Responsibilities:

  • Revenue Strategy: Lead the Food & Beverage, Retail, and Rentals teams to exceed profitability goals and ensure exceptional guest service. Collaborate with Park GM and Corporate Revenue to develop and implement revenue strategies that drive growth and guest satisfaction. Manage vendor relationships, including product sourcing, ordering, and pricing, while overseeing the bid process for new and existing suppliers.
  • Operations & Inventory: Participate in physical inventory counts and management, assisting staff with restocking merchandise, moving inventory between locations, or loading/unloading deliveries for retail and food and beverage outlets. Maintain a strong, physical presence throughout the waterpark by regularly walking through high-traffic areas such as entrance gates, retail shops, food and beverage locations, and attractions to monitor revenue operations. Conduct weekly to monthly audits of kiosks to ensure food quality, cleanliness, and signage appearance meet company standards. Review and address deficiencies with Food & Beverage Manager and leadership to ensure better operations.  Conduct opening and end-of-day revenue audits and secure all revenue areas at closing. Be physically present during early mornings or late nights as needed, supporting operational demands and ensuring all revenue areas are ready for peak guest flow during extended hours.
  • Staffing & Team Leadership: Direct the hiring, training, and development of Full-Time and Seasonal Managers and staff for revenue operations. Coordinate staffing and scheduling to optimize labor expenses and operational efficiency. Ensure each department has the tools, resources, and support needed for success, with a focus on team development.
  • Financial Reporting & Analytics: Prepare and present daily, weekly, monthly, and quarterly revenue reports to the GM and for any revenue-sharing programs. Establish metrics to measure demand, forecast performance, and identify opportunities to expand and optimize revenue streams.
  • Compliance & Systems Management:  Ensure compliance with health, safety, and alcohol regulations, as well as company policies and procedures. Oversee system maintenance, including menu pricing, digital menus, and daily system checks to ensure accurate revenue tracking.
  • Marketing & Events: Manage the creative and budgeting for signage, ensuring alignment with marketing guidelines for Food & Beverage, Retail, Rentals, and vendors. Assist physically with setting up special events or promotional activities, including arranging seating, setting up booths or kiosks, moving inventory, and preparing signage for maximum visibility. Collaborate with events on marketing initiatives to promote specials and increase guest spending.
  • Other duties as assigned.

Qualifications:

  • Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.
  • Exceptional written and verbal communication skills to convey data and analysis to partners at all levels.
  • Demonstrated ability to manage multiple complex tasks in a fast-paced environment.
  • Ability to positively influence and lead in a team environment, generating innovative solutions to complex challenges.
  • Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision.
  • Ability to develop and maintain positive service-oriented relationships with the Seasonal/Full time team as well as the corporate team.
  • Have or be able to obtain Food Handler’s Permit, Food Manager’s Certification and Alcohol Service License.

Preferred Qualifications:

  • Minimum of two years’ experience in Revenue Operations leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.
  • Advanced knowledge and experience with Excel, Tableau and comparable Purchase Order systems.
  • Pricing and/or revenue management experience.
  • Leadership experience in a pricing or retail environment.
Apply Now

Maintenance Technician

Typhoon Texas Austin - Pflugerville, TX ⋅ Part-Time

Description:

Our Team Members will have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way!

Before we move on, let us tell you a little more about us. We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees and having fun!

Department Description:

In this position you provide water park maintenance necessary to achieve park objectives for continued safe, clean, and exceptional operation. Daily Job function can vary from performing repairs and preventive maintenance throughout the park.

Responsibilities:

  • Operate, maintain, and service equipment and grounds.
  • Understand all policies, procedures, standards, specifications, guidelines, and training programs of the Company.
  • Practice and execute safe work practices.
  • Maintain cleanliness in all work areas.
  • Ensure the waterpark is maintained and repairs are completed.

Requirements:

  • Must have high school diploma or equivalent.
  • Must be 18 with a valid driver’s license.
  • Must be able to lift, carry, push, pull 50 lbs unassisted.
  • Must be able to walk/stand most of shift (8+hours).
  • Must be able to bend, kneel, and reach regularly throughout shift.
  • Must be able to work outside during all seasons of Texas weather (park is outdoors).
  • Must be able to work weekends and holidays during summer operating season.
  • Must be able and willing to learn basic water quality practices, procedures and safe handling of pool chemicals.
  • Previous Water Quality experience preferred, but not required. (On and off-site training will be provided by the company).
  • 3 or more years of previous maintenance experience or applicable trade experience (electrical, plumbing, HVAC, etc.) preferred but not required.
  • Have reliable transportation and able to report for scheduled shift on time.
  • Have basic mathematical skills and ability to solve simple equations.
  • Able to work unexpectedly late or unscheduled hours when needed to maintain entire facility with excellence.
  • Must be able to multi-task and be flexible in a fast-paced environment.
  • Must be able to work well with others.
  • Must be able to communicate effectively.
  • Able to represent Typhoon Texas professionally, at all times, both internally and externally.
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Facilities Manager

Typhoon Texas Austin - Pflugerfville, TX ⋅ Full-Time

Summary/Objective
Facilities Manager will oversee waterpark maintenance operations, training, and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation. Must have the willingness and ability to use these skills to ensure the safe operation, maintenance, and inspections of amusement rides, attractions, and company equipment.

Supervisory Responsibilities

  • Hires and trains seasonal maintenance department staff.
  • Organizes and oversees the schedules and work of seasonal maintenance staff within budget.
  • Handles discipline and termination of seasonal employees as needed and in accordance with company policy.

Duties/ Responsibilities

  • Oversees the day-to-day operations of the maintenance department.
  • Assesses building systems to plan work assignments and project schedules.
  • Ensures maintenance and repair work is completed correctly and in a timely manner.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner such as licenses, state forms, and maintenance logs.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer's preventative maintenance programs.
  • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs of Typhoon Texas Waterpark.
  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Ensure that all waterpark rides are inspected daily, weekly, and monthly.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner such as licenses, state forms, and maintenance logs.
  • Assist Director with tasks related to audits, projects, and inspections by outside agencies.
  • Operates, maintains, and services all related pumps, motors, valves, vessels, filters, chemical feed equipment and other miscellaneous mechanical and electrical equipment. Assigns and supervises other Associates in the same.
  • Ensure waterpark is maintained so that guests are not inconvenienced because of repairs.
  • Responsible for coordination and execution of safe work practices.
  • Perform required tests and chemical analysis on water.
  • Must work shifts as needed and must be available for on-call status for emergencies as directed by Management.
  • Maintain an accurate inventory of supplies for the waterpark and make purchases when necessary with Director approval.
  • Maintain budget for assigned projects and purchases within maintenance department.
  • Other duties as deemed appropriate by the Waterpark Management.
Requirements

Competencies

  • Extensive knowledge of building systems such as plumbing, electrical, and HVAC.
  • Ability to identify issues and determine repairs that are needed.
  • Ability to plan maintenance schedules for building systems.
  • Excellent management and supervisory skills.
  • Proficient with Microsoft Office Suite or similar software.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and Guests.
  • Must be Certified Pool Operator, Aquatics Facilities Operator, or equivalent.
  • Must be able to adapt to a broad range of customer interactions, inquiries, and complaints.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
  • Must demonstrate a strong work ethic and a willingness to develop his/her career within the department.
  • Make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.
  • Be knowledgeable of policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, and county and municipal regulations that pertain to health, safety and labor requirements of the associates and guests.
  • Fully understand and comply with all federal, state, and county and municipal regulations that pertain to rides safety, inspections, and yearly inspection with all authorities.

Preferred Education and Experience

  • High school diploma or equivalent required.
  • Experience in waterpark maintenance
  • Have knowledge of ride maintenance schedules, and repairs.

LICENSE/PERMITS REQUIRED: Valid driver's license required.

General Qualifications:

  • Must be able to traverse property and facility to diagnose building issues and plan repairs or maintenance.
  • Must be physically able to perform repairs when needed.
  • Prolonged periods sitting at a desk and working on a computer.
  • May be required to stand for long periods of time.
  • Possible heavy workloads: exerting up to 100 pounds of force to lift, carry, push, pull, or other wise move objects.
  • Bending, stooping, kneeling, reaching involved.
  • Be able to work weekends, nights, and holidays.
  • May be required to be exposed to all types of weather.
  • Must be able to multi-task and be flexible in a fast pace environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Customer Service Representative

Cowabunga Bay - Henderson, NV ⋅ Temporary

Summary/Objective

Cowabunga Bay is seeking enthusiastic and friendly individuals to join our team as Customer Service Representatives! As the first point of contact for our guests, you’ll play a vital role in creating unforgettable experiences by delivering top-notch service with a positive attitude. Whether answering questions, resolving concerns, or providing park information, you’ll help make every visit safe, smooth, and full of fun!

Essential Duties & Responsibilities

  • Greet guests with a warm, friendly attitude and create a welcoming environment
  • Provide accurate park information, including attractions, hours, ticketing, and events
  • Resolve guest concerns or complaints efficiently and professionally
  • Assist with lost & found, guest feedback, and incident reporting procedures
  • Support ticketing operations, including online and onsite purchases or reprints
  • Handle cash, credit card, and voucher transactions with accuracy when assigned
  • Collaborate with other departments to ensure guest satisfaction
  • Uphold Cowabunga Bay’s safety, appearance, and customer service standards

Requirements

  • Minimum age: 17 years
  • Excellent communication and interpersonal skills
  • Friendly, patient, and able to handle guest concerns calmly under pressure
  • Ability to stand for extended periods and work outdoors in varying weather
  • Available to work flexible hours, including weekends and holidays
  • Previous customer service or theme park experience is a plus, but not required
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Food and Beverage Manager

Cowabunga Bay - Henderson, NV ⋅ Full-Time

JOB SUMMARY:

The Food & Beverage Manager is directly responsible for managing the daily operations of the F&B department at Cowabunga Bay to achieve Guest Service and Financial Goals. This person ensures Food & Beverage provides excellent Guest Service and exceptional Food Quality.

DUTIES/RESPONSIBILITIES:

  • Manage Day-to-Day operation of the Food & Beverage department to ensure outstanding Guest Service and exceed all departmental profitability goals.
  • Hire, train, supervise and evaluate the seasonal team including seasonal leadership to ensure operating efficiency.
  • Coordinate staffing/scheduling and control labor expenses.
  • Oversee Food & Beverage Product (order, portion, rotate, etc.) and control Cost of Sales expenditures.
  • Manage locations to ensure that all revenue goals are exceeded.
  • Develop and revise training materials and operating policies.
  • Ensure team has what it needs to be successful, focus on growth of team.
  • Ensure compliance with all laws including Health Department and Alcohol regulations.
  • Enforce Departmental and Company Policies and Procedures.
  • Make recommendations targeting increased sales, profits and Guest Satisfaction.
  • Assists in developing and implementing strategic and long-term plans for the Food & Beverage Department.
  • Drive sales through service programs, upselling, incentives, etc.
  • Provide assistance in whatever front line capacity is needed.
  • Work varied shifts including weekends and holidays and long hours during Summer months.
  • Other duties as assigned.
Requirements
  • Minimum of two years’ experience in Food & Beverage leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.
  • Strong written and oral communication skills.
  • Strong organizational skills and ability to manage multiple tasks/operations in a fast paced, high volume environment.
  • Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.
  • Ability to relate to Guests and Employees to resolve problems.
  • Have or be able to obtain Food Handler’s Permit, Food Manager’s Certification and Alcohol Server's License.
  • Must have the ability to positively coach and influence others.
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CPO Maintenance Technician

Cowabunga Canyon - Las Vegas, NV ⋅ Seasonal

Country and language United States/English

Expected hours per week 20–40

Schedule 8 hour shift

Pay $15.00 - $25.00 per hour

Benefits Employee discount/Flexible schedule

 

Job description

Primary Function: 

Our Team Members have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way! We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees and having fun!

Department Description: 

The Maintenance Technician is responsible for the basic maintenance and repair of a variety of Park facilities ranging from buildings to pools and attractions. Applicant must possess basic mechanical aptitude and skill. Must have the willingness and ability to use these skills to ensure the safe operation, maintenance, and inspections of amusement rides, attractions and company equipment. This department also operates equipment to clean pools and slides and may be required to handle chemicals using proper personal protective equipment. Must be 18 years of age for most positions.

Qualifications: 

  • Understands and supports the Cowabunga Canyon culture.
  • Uses excellent judgment.
  • Identifies problems and works quickly to find solutions.
  • Works effectively with others, on all levels, in a positive and professional manner.
  • Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with Guests, Team Members, and Directors.
  • Has the ability to multi-task in a fast-paced environment.
  • This position may require standing for long periods of time outdoors, exposed to the elements of nature, including but not limited to hot temperatures and rain.
  • Is flexible, adaptive, and a team player.
  • Should possess basic knowledge in electrical, plumbing, small combustion engine repair and maintenance.
  • Must be able to trouble-shoot clearly, calmly and safely in the presence of Guests and fellow Team Members.
  • Must possess strong safety sensitivity & ability to work with many different types of mechanical devices.
  • Must be able to work outdoors in extreme temperatures.
  • Must be willing and able to enter pools to perform maintenance.
Requirements
  • May be required to stand for long periods of time
  • May be required to lift at least 20-50 lbs.
  • May be required to be exposed to direct sunlight, hot temperatures, or rain.
  • Must be able to multitask and be flexible in a fast-paced environment
  • Must be able to work well with others
  • Must be able to communicate effectively
Apply Now

Cash Control Associate

Cowabunga Vegas - Las Vegas, NV ⋅ Seasonal

Job Summary:

As a Cash Control Associate at Cowabunga Canyon, you'll play a key role in the accurate and secure handling of park revenue. This position is responsible for counting, reconciling, and safeguarding cash and other forms of payment collected throughout the park. You’ll work behind the scenes to ensure our financial procedures run smoothly and meet park policies and compliance standards.

Key Responsibilities:

  • Accurately count and reconcile cash drops from various park departments
  • Prepare daily bank deposits and maintain detailed records
  • Operate cash room equipment including coin counters, currency sorters, and safes
  • Ensure secure handling and storage of all monetary assets
  • Assist with the preparation of change orders and distribution of banks to departments
  • Maintain strict confidentiality and follow company policies regarding cash handling and access
  • Complete daily, weekly, and monthly financial reports as needed
  • Work closely with management and internal departments to resolve discrepancies
  • Monitor and report any cash variances or policy violations
  • Support audits and ensure compliance with all internal controls
  • Uphold cleanliness and organization of the cash control area
  • Other duties as assigned by supervisors

Qualifications:

  • Must be at least 18 years old
  • Previous cash handling or banking experience preferred
  • High attention to detail and accuracy
  • Ability to maintain confidentiality and work with minimal supervision
  • Strong math and data entry skills
  • Reliable and punctual with strong organizational habits
  • Able to work flexible hours, including weekends and holidays
  • Comfortable working in a fast-paced, seasonal environment

Physical Requirements:

  • Ability to sit or stand for extended periods
  • Capable of lifting up to 25 lbs
  • Frequent use of hands and eyes for counting and computer use

Why Join Our Team?

At Cowabunga Canyon, we don’t just deliver fun to guests—we take pride in building a supportive, engaging work culture for our team. As part of the Cash Control crew, you'll be a behind-the-scenes hero ensuring smooth operations park-wide.

Apply Now
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