Position Overview

The Food & Beverage Operations Manager oversees daily waterpark food and beverage operations, including quick-service restaurants, high-volume kiosks, and food stands. This role focuses on front-line execution, line speed, food quality, and delivering outstanding hospitality to ensure guests feel genuinely cared for throughout their visit. Working alongside a peer Food & Beverage Support Manager in an equal co-leadership structure, you will lead, coach, and inspire our seasonal team to embody a guest-first mindset while maintaining high standards of food safety, cleanliness, and operational efficiency. The position requires proactive engagement with guests, addressing concerns on the floor with warmth and urgency, and maintaining a welcoming, high-energy environment across all revenue locations.

Position Responsibilities:

Guest Hospitality & Experience:

• Perform all duties while exemplifying core values: Hard-Working, Self-Aware, Can-Do-Mentality, Unoffendable, Kind.
• Champion a guest-centric culture across all outlets, training and empowering staff to cater proactively to guest needs, anticipate requests, and deliver friendly, warm service.
• Ensure Food & Beverage staff is upholding the Typhoon Texas Moment Making Keys; Texas Friendly, Intentionality, Safe, Clean, Fun.
• Actively engage with waterpark guests on the floor to gather feedback, resolve concerns immediately, and ensure every interaction reflects high hospitality standards.
• Ensure all food and beverage touchpoints maintain a welcoming atmosphere, clean dining areas, and clear, helpful communication with park guests.

Revenue Strategy:

• Lead front-line Food & Beverage and Rentals teams to drive outlet throughput and exceed guest satisfaction and revenue goals.
• Collaborate with Park GM and corporate leadership on venue positioning, product offerings, and pricing strategies that enhance the guest experience and drive park spend.
• Monitor real-time sales performance across kiosks and high-traffic locations to capitalize on peak park attendance windows.

Operations & Service Excellence:

• Maintain a strong, constant physical presence on the waterpark floor, actively walking high-traffic revenue locations, entrance plazas, and concession stands to support operations and guest flow.
• Manage speed-of-service and line flow at peak meal times across kiosks and stands, so guests spend less time in line and more time enjoying the park.
• Conduct daily audits of kiosks and food stands to ensure food quality, presentation, equipment functionality, and cleanliness meet company standards. Review deficiencies with staff for immediate coaching.
• Oversee opening and closing procedures for all food locations, including register audits and venue security at park close.
• Be physically present during peak operational demands, early mornings, and late park nights to support staff and ensure outlets are fully prepped for heavy guest flow.

Staffing & Team Leadership:

• Assist with hiring, onboarding, and ongoing development of seasonal team members, instilling a strong emphasis on service excellence and hospitality. [DT1] [CH2]
• Partner seamlessly with your equal co-manager to maintain uniform standards, clear shift handoffs, and consistent direction across all venues.
• Ensure all team members have the tools, hands-on training, and floor support needed for success, cultivating a supportive, team-first park culture that keeps seasonal staff engaged and motivated to care for our guests.
• Oversee all food outlet signage and menu boards to ensure accurate pricing and brand alignment.
• Other duties as designated by the General Manager, Asst. General Manager, Vice-President(s), and/or President.

Qualifications:

• Must be 18 years or older
• Candidates should be comfortable with the physical demands of the role, including standing for extended periods and performing occasional physical activities like bending, stooping, and climbing
• 3+ years of progressive leadership experience in Food & Beverage, theme parks, or similar operations
• Exceptional written and verbal communication skills to convey data and analysis to management
• Demonstrated ability to manage multiple complex tasks in a fast-paced environment
• Ability to positively influence and lead in a team environment, generating innovative solutions to complex challenges
• Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
• Work various shifts as project and park needs dictate, including nights, weekends, and holidays
• Strong experience in training and presentation skills to develop large teams
• Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.
• Have or be able to obtain Food Handler’s Permit, Food Manager’s Certification and TABC.

Preferred Qualifications:

• Minimum of two years’ experience in Revenue Operations leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.
• Advanced knowledge and experience with Excel and Purchase Order systems
• Leadership and/or revenue management experience

Position Overview:

The Group Sales Manager, overseeing the Birthdays and Group Sales Department, is responsible for leading and executing all aspects of group, event center, and birthday party sales at Typhoon Texas Austin. This role manages a dynamic team and ensures exceptional guest experiences through proactive sales strategies, detailed event planning, and effective cross-departmental collaboration. The Group Sales Manager plays a critical role in driving revenue growth by identifying new business opportunities, building and maintaining strong client relationships, and ensuring the seamless execution of all group events. The ideal candidate is both results-driven and hospitality-minded—capable of leading a team, closing deals, and creating memories worth repeating all summer long for every guest.

Position Responsibilities:

• Manage the sales of Typhoon Texas Austin’s event center, group events, and birthday parties.
• Generate business while maintaining consistent weekly sales goals through cold calls, site tours and outside visits.
• Follow booking guidelines and send timely, accurate proposals outlining client requirements, including pricing, catering, and day-of-event logistics.
• Develop and implement effective sales strategies to grow revenue from both new and existing accounts.
• Attend corporate sales meetings and Senior Leadership Team (SLT) meetings.
• Collaborate with Pyek’s sales team to support and execute year-round special events.
• Enforce departmental and Typhoon Texas policies to ensure consistency across all operations.
• Obtain, document, and route all relevant details for booked groups including guest counts, catering needs, and billing.
• Solicit and respond to feedback from guests and team members. Follow up on concerns in a timely manner.
• Assist in planning and executing Signature Events.
• Meet sales goals and create action plans to attract and retain business in targeted market segments.
• Engage with local chambers, industry associations, and community organizations to build relationships and generate leads.
• Follow up promptly on leads from phone calls, and other lead sources.
• Monitor and maintain SOPs related to safety, sanitation, hospitality, event setup, execution, and service quality for all group and birthday events.
• Partner with HR to recruit, hire, train, coach, and discipline Birthdays and Groups Team Members.
• Manage all aspects of scheduling for the Birthdays and Group Sales team, ensuring schedules comply with labor laws and budget guidelines.
• Proactively identify and address operational and equipment issues through collaboration, monitoring, and troubleshooting, ensuring timely reporting and resolution.
• Create, update, and approve purchase request orders as needed.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.
• Other duties as designated by the General Manager, Vice-President(s), and/or President.

Qualifications:

• Minimum of 3 years sales experience required.
• Must be able to stand and walk for extended periods of time.
• Must be able to work weekdays, weekends, early mornings, nights, and holidays.
• May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain.
• Must be able to lift, carry, push, or pull items weighing over 30 pounds as part of daily responsibilities.
• May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
• Must be able to multi-task and remain flexible in a fast-paced environment.
• Must be an effective communicator with strong written and verbal communication skills to deliver feedback, share analysis, and communicate updates across all levels of the team.
• Must be able to meet deadlines and maintain accuracy and professionalism in a high-volume, guest-focused environment.
• 2 years of industry experience (Water Park, Theme Park or other related entertainment) is preferred.

Education:

• High school diploma or equivalent (GED) required.

Position Overview:

Under the guidance of the Director of Operations, the Operations Manager oversees daily operational responsibilities (and assigned vendor partnerships) for the waterpark, ensuring that all departmental safety, training, and compliance responsibilities, as well as all In-Park-Entertainment (IPE) events, are executed with excellence for Typhoon Texas Austin Waterpark. This role requires strong operational and leadership skills to effectively guide team members in meeting guest experience expectations while achieving company goals and KPIs, and serves as the operations leader on duty in the Director of Operations’ absence.

Position Responsibilities:

• Ensure a team-focused and others-first mentality is always demonstrated to assist the business with exceeding community and corporate expectations by partnering with and supporting all team members.
• Manage direct reports while providing clear expectations for projects, goals, and daily operations to ensure all direct reports follow and/or enforce company and park policies. Shared by Park Leadership and/or outlined within the Typhoon Texas Code of Conduct, Appearance Policy, Pyek Playbook, and Employee Handbook.
• Provide and document regular training, guidance, and instruction with excellence to each direct report, including but not limited to new hire/re-hire training, pre-season training, in-service training, as well as daily employee feedback.
• Responsible for partnering with Human Resources to recruit, hire, train, coach, and discipline all direct reports.
• Lead team to ensure all company safety and cleanliness standards are exceeded.
• Support the Operations Admin to schedule all employees of the Operations team to be onsite in compliance with company standards, including before, during, and after compliance checklists.
• Ensure all park services and operations stated deadlines regarding opening and closing of the park in and out of season, as well as any IPE planning and scheduling, are met as outlined by company leadership.
• Execute, help develop, and hold the team accountable to comprehensive procedures, as approved by the Director of Operations, for daily park cleanliness, attraction operations, training, safety, leadership expectations, and cleanliness with excellence.
• Engage vendors (i.e. Medical, Police/Security, Ellis & Associates, Bands, DJ’s), within purchasing and contract limits approved by the Director of Operations, to ensure all partnerships meet cost and contracted expectations, timely scheduling, and the compliance of all required documents.
• Perform daily, weekly, and monthly inspections that are recorded in Mobaro. Be responsive and accountable for required completion and record retention of checklists, inspections, inventory, and timesheets, as well as all department purchasing and budgetary expectations associated with this role.
• Ensure all Water Safety and Park Services positions meet excellent operational standards by regularly inspecting and auditing the team while coaching everyone to meet with excellence and expected results.
• Ensure all guest-facing areas, team member areas, back-of-house areas, and storage areas associated with Operations meet or exceed company cleanliness, inventory, and organization standards while resolving concerns in a timely fashion.
• Ensure all dispatch control systems, training equipment, daily equipment, and guest-facing furniture (chairs, tables, umbrellas, etc.) are properly maintained, inventoried, and serviced by prioritizing a proactive approach to ensure operating efficiency and safety for guests and employees with excellence. Report repairs using Mobaro.
• Review, understand, and ensure compliance with all local and national codes relevant to our area of business, including Model Aquatic Health Code, ASTM, Health Department, ADA Code, OSHA Code, Ellis & Associates, etc.
• Report facility issues that are not immediately repairable to the Director of Operations.
• Follow instructions and best practices for safety and compliance when using equipment (such as ladders, tools, lifts, motorized vehicles, etc.), working in hazardous environments, or using chemical products and materials.
• Address guest feedback and on-site concerns, lead service recovery efforts, and escalate to the Director of Operations as needed.
• Meet or exceed any assigned deadline with minimal supervision for all key responsibilities and properly report to your supervisor any deadlines that could possibly be missed.
• Other duties as designated by the Director of Operations, General Manager, Vice-President(s), and/or President.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.

Qualifications:

• Must be 18 years of age or older.
• 2+ years of supervisory or leadership experience in a waterpark, amusement park, or related guest-service environment required.
• Must obtain a Lifeguard License for Special Facilities and an Instructor certification through Ellis & Associates.
• Must be able to work in warm/humid settings and hot/humid weather for outdoor waterpark environments.
• Must be able to stand and walk for extended periods of time.
• Must be able to work weekdays, weekends, nights, and holidays while exposed to all types of weather.
• May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Proficient in Microsoft Office as well as basic computer skills and app-based technology.
• Able to obtain the following certifications: OSHA-10 Certification, CPO or AFO Certification, First Aid Certification. 

Education:

• High school diploma or equivalent (GED) required; associate degree or additional continuing education preferred.

The Group Sales Coordinator supports the Typhoon Texas group sales department in Pflugerville, Texas by assisting with organizing, scheduling, and hosting events while helping achieve sales goals for the Waterpark and Event Center. This role coordinates group events, park events, event center bookings, and birthdays while also handling administrative tasks such as contracts, bookings, calls, site visits, and logistics. The coordinator will communicate with guests and vendors to keep stakeholders updated on event details and related projects.

Responsibilities:

• Research and qualify leads, build target lists, and conduct outbound calls/emails.
• Provide administrative support with contracts, bookings, logistics, and other tasks.
• Manage external communications and bookings for groups, birthdays, and rentals.
• Communicate interdepartmentally to ensure staffing and event timelines.
• Assist with event setup, coordination, and breakdown.
• Be present during events to resolve issues quickly.
• Collect Payment, update statuses, and record group details in systems.
• Prepare and submit reports as requested.
• Organize group/birthday packets with tickets and wristbands.
• Maintain event supplies and department inventory.
• Represent the company in associations, chambers, and community outreach.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable & Kind.
• Complete additional duties and special projects as assigned.

Qualifications:

• Must be 18 years old.
• Must be proficient in Microsoft Office as well as basic computer skills & app-based technology.
• Must have TABC or willing to obtain certification.
• Must be able to work weekends, nights, and holidays.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Must be able to bend, stoop, kneel, reach, and stand for prolonged periods of time.
• Must have excellent planning, organization, time and project management skills with keen attention to detail and self-sufficiency.
• Must have outstanding interpersonal and communication skills; ability to convey information clearly and concisely to clients and other departments.
• Must represent Typhoon Texas professionally, both internally and externally.
• May be required to be exposed to all types of weather.
• May be required to lift 20-50 pounds.
• Event coordinating experience desired but not required.

Position Overview:

Under the guidance of the Director of Facilities, the Maintenance Manager oversees all routine and emergent maintenance responsibilities, including vendor relations for Typhoon Texas Austin Waterpark. The incumbent must demonstrate mechanical aptitude and showcase proficiency in a minimum of two building trades, including but not limited to: painting, plumbing, HVAC, electrical, welding, basic mechanics and/or equipment repair. The incumbent will be responsible for partnering with Human Resources to recruit, hire, train, coach, and discipline all direct reports and lead their team to ensure all company safety and cleanliness standards are exceeded.

Position Responsibilities:

• Ensure a team-focused and others-first mentality is always demonstrated to assist the business with exceeding community & corporate expectations by partnering & supporting all team-members.
• Manage direct reports while providing clear expectations for projects, goals, and daily operations to ensure all direct reports follow and/or enforce company & park policy. Shared by Park Leadership or outlined within Typhoon Texas Code of Conduct, Appearance Policy, Pyek Playbook or Employee Handbook.
• Provide & document regular training, guidance and instruction to each direct report including but not limited to: new hire / re-hire training, pre-season training, in-service training as well as daily employee feedback.
• Schedule maintenance employees (including yourselves) to be onsite in compliance with company standards to ensure the park opens/closes daily while completing all required before, during and after compliance checklists.
• Ensure all required deadlines for tasks to open/close the park before and after operating days as well as all required tasks to open/close the park during operating days are met in a timely fashion as outlined by company leadership.
• Work with key stakeholders across all lines of business to ensure their equipment and spaces meet operating expectations for employee work related responsibilities as well as employee and guest safety.
• Execute and help develop comprehensive preventative maintenance procedures, under the direction of the Director of Facilities, for all attractions & areas of park maintenance which ensure the business functions in a highly clean & efficient manner.
• Perform daily, weekly, and monthly inspections with a high attention to detail to identify solutions that will reduce or eliminate downtime, lost revenue or injury.
• Engage vendors, within purchasing and contract limits approved by the Director of Facilities, to ensure all projects meet cost & contracted expectations, timely scheduling and the completion of all assigned contracted projects.
• Be responsive & accountable to required completion & record retention of checklists, inspections, inventory & timesheets as well as all purchasing & budgetary expectations associated with the Maintenance Manager role.
• Ensure all areas under the purview of the maintenance team meet or exceed company cleanliness, inventory & organization standards. Respond in a timely way to resolve any concerns out of compliance.
• Review, understand and ensure compliance with all local and national codes relevant to our area of business including but not limited to: Fire Code, ADA Code, OSHA Code, Health Department, Building Code, ASTM, etc.
• Perform routine maintenance and timely repairs in the areas of painting, carpentry, plumbing, food and beverage equipment, and all related building components with excellence.
• Report facility issues that are not immediately repairable to the Director of Facilities.
• Follow instructions and industry best practices around safety & compliance when using equipment (such as ladders, tools, lifts, etc.), working in hazardous environments or using chemicals and/or cleaning products & materials.
• Establish and foster a professional working relationship with other department leaders and their teams while ensuring shared projects are completed with oversight & excellence, even in one’s absence.
• Meet or exceed any assigned deadlines with minimal supervision for all key responsibilities and properly report to your supervisor any deadlines which possibly could be missed.
• Attend all meetings, training and/or conversations as expected.
• Welcome appropriate other duties as assigned which can effectively be completed.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable & Kind.

Qualifications: 

• Must be 18 years of age or older.
• 3+ years of maintenance experience required, including 1+ year supervising others; waterpark maintenance experience preferred.
• Must be able to traverse the property & equipment to diagnose building or ride issues and repair as needed.
• Must be physically able to perform repairs when needed.
• May be required to stand for long periods of time.
• Possible heavy workloads; exerting over 50 pounds of force to lift, carry, push, pull, or other wise move objects.
• Bending, stooping, kneeling, reaching involved.
• Must be able to work in warm/humid settings and hot/humid weather for outdoor waterpark environments.
• Be able to work weekends, nights, and holidays.
• May be required to be exposed to all types of weather.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Proficient in Microsoft Office as well as Basic Computer Skills & App based technology.
• Able to complete OSHA-10 Certification, CPO/AFO Certification as well as First Aid Certification

Preferred Education: 

• High school diploma or G.E.D., Associates' degree preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Overview

The Director of Facilities is responsible for overseeing the safe and efficient operations of rides, pools, buildings, and infrastructure. This role leads the facilities team in preventive maintenance, repairs, and compliance with all safety and regulatory standards. The Director owns the facilities operating and capital budgets, approves contractor agreements, and develops the Maintenance Manager while ensuring daily readiness of the park for guests. They serve as a strategic partner for park leadership, balancing cost efficiency with reliability and uptime..

Position Responsibilities

• Lead day-to-day operations of the facilities department, ensuring safety and efficiency.
• Oversee compliance checklists, safety standards, and regulatory requirements (OSHA, ADA, Fire Code, Health Dept., etc.).
• Ensure compliance with state amusement ride inspection and insurance requirements, Health Department pool permits and inspections, and all regulatory audits.
• Manage inspections, preventive maintenance, repairs, and emergency response protocols.
• Set and approve the preventive maintenance program and work-order system, and hold managers accountable for its execution.
• Develop and maintain emergency and disaster preparedness plans for the facilities department, including severe weather, power loss, and chemical or equipment emergencies.
• Oversee the operation and maintenance of pool, ride, and building systems, including pumps, motors, valves, and filters.
• Supervise building, plumbing, HVAC, Food & Beverage equipment, and general maintenance tasks.
• Recruit, train, coach, schedule, and enforce policies while promoting a safety culture.
• Lead, develop, and evaluate the Maintenance Manager; build succession plans and develop team members into future leaders.
• Develop, own, and manage the facilities operating and capital budgets, track expenses, and maintain accurate records of inventories and work orders.
• Build and maintain a long-range capital plan for asset repair and replacement, prepare capital requests, and lead off-season rehabilitation projects.
• Coordinate facility projects with contractors, vendors, and departmental leadership.
• Negotiate, approve, and manage vendor and contractor agreements, ensuring work meets cost, quality, schedule, and contract expectations.
• Collaborate with all departments to support guest experience, resolve issues, and provide input for strategic planning.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.
• Other duties as designated by the General Manager, Vice-President(s), and/or President.

Qualifications:

• Must be 18 years of age or older.
• 7+ years of facilities or maintenance experience required, including 3+ years managing supervisors or managers; waterpark maintenance experience preferred.
• Advanced knowledge of pool filtration and water chemistry, ride and attraction mechanics, and electrical, HVAC, and plumbing systems sufficient to diagnose issues and direct technicians.
• Demonstrated experience developing and managing operating and capital budgets.
• Proficient in Microsoft Office as well as basic computer skills and app-based technology.
• Able to obtain a valid OSHA-10 Certification, CPO/AFO Certification, and First Aid Certification.
• Must be able to move throughout the property to diagnose and repair building or ride issues.
• Must be able to work weekends, nights, and holidays.
• Must be able to walk and stand for extended periods of time.
• Ability to work outdoors in various weather conditions including direct sun, hot/cold temperatures, rain, wind, etc.
• Bending, stooping, kneeling, reaching involved.
• Must be physically able to perform repairs when needed.
• Able to lift, carry, push, pull, or otherwise move objects of at least 50 pounds.
• Must be able to work well with others and communicate effectively.
• Must be able to multi-task and be flexible in a fast-paced environment.

Preferred Education:

• High school diploma or equivalent (GED); bachelors' degree preferred.

Position Overview:

Under the guidance of the General Manager (GM), the Director of Operations oversees all operational responsibilities (and assigned vendor partnerships) for the waterpark, including all department safety, training and compliance responsibilities, as well as ensure all In-Park-Entertainment (IPE) events are executed with excellence for Typhoon Texas Austin Waterpark. Must demonstrate operational and leadership aptitude to support their team to meet with excellence all guest experience expectations as well as all company goals and KPI’s. The Director owns the operations budget, labor plan, and vendor agreements, sets department plans and KPI targets, and develops the Operations Manager while serving as a strategic partner to park leadership.

Position Responsibilities:

• Ensure a team-focused and others-first mentality is always demonstrated to assist the business with exceeding community and corporate expectations by partnering and supporting all team-members.
• Manage direct reports while providing clear expectations for projects, goals, and daily operations to ensure all direct reports follow and/or enforce company and park policies. Shared by Park Leadership and/or outlined within Typhoon Texas Code of Conduct, Appearance Policy, Pyek Playbook, and Employee Handbook.
• Provide and document regular training, guidance and instruction with excellence to each direct report including but not limited to: new hire / re-hire training, pre-season training, in-service training as well as daily feedback.
• Responsible for partnering with Human Resources to recruit, hire, train, coach, and discipline all direct reports.
• Lead, develop, and evaluate the Operations Manager; build succession plans and develop supervisors and coordinators into future leaders.
• Lead team to ensure all company safety and cleanliness standards are exceeded.
• Approve the department labor plan and staffing model, and ensure the Operations Manager and Operations Admin schedule all employees of the operations team to be onsite in compliance with company standards to ensure the park operates daily while completing all required before, during, and after compliance checklists.
• Ensure all park services and operations stated deadlines regarding opening and closing of the park in and out of season, as well as any IPE planning and scheduling are met as outlined by company leadership.
• Set, approve, and hold managers accountable to comprehensive procedures for daily park cleanliness, attraction operations, training, safety, leadership expectations and cleanliness with excellence.
• Negotiate, approve, and manage vendor agreements (i.e. Medical, Police/Security, Ellis & Associates, Bands, DJ’s) to ensure all partnerships meet cost and contracted expectations, timely scheduling and the compliance of all required documents.
• Develop, own, and manage the operations budget and labor plan, track expenses against budget, and recommend cost-saving and revenue opportunities.
• Oversee daily, weekly, and monthly inspections recorded in Mobaro and review results for trends and corrective action. Be responsive and accountable to required completion, and record retention of checklists, inspections, inventory, and timesheets as well as all department purchasing and budgetary expectations associated with this leadership role.
• Set annual operating plans, staffing models, and KPI targets for the department, and review guest satisfaction, safety audit, and labor results with park leadership.
• Ensure all water safety, park services, and grounds positions meet excellent operational standards by regularly inspecting and auditing the team while coaching everyone to meet with excellence expected results.
• Ensure all guest-facing areas, team member areas, back-of-house areas and storage areas associated with operations meet or exceed company cleanliness, inventory and organization standards while resolving concerns in a timely fashion.
• Ensure all dispatch control systems, training equipment, daily equipment, guest-facing furniture (chairs, tables, umbrellas, etc.) are properly maintained, inventoried & serviced by prioritizing a proactive approach to ensure operating efficiency and safety for guests and employees with excellence. Report all repairs using Mobaro.
• Review, understand and ensure compliance with all local and national codes relevant to our area of business including Model Aquatic Health Code, ASTM, Health Department, ADA Code, OSHA Code, Ellis & Associates, etc.
• Own the park’s emergency action plan and severe-weather procedures, and lead audit readiness for Ellis & Associates, Health Department, and other regulatory inspections.
• Report facility issues that are not immediately repairable to the General Manager.
• Follow instructions and best practices for safety and compliance when using equipment (such as ladders, tools, lifts, motorized vehicles, etc.), working in hazardous environments or using chemical products and materials.
• Proactively addresses guest feedback and on-site concerns and leads service recovery efforts to ensure consistent excellence in park operations and guest experience.
• Other duties as designated by the General Manager, Vice-President(s), and/or President.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.

Qualifications: 

• Must be 18 years of age or older.
• 5+ years of waterpark, amusement park, or related guest-service operations experience required, including 2+ years managing supervisors or managers.
• Demonstrated experience developing and managing operating budgets and labor plans.
• Must be able to work in warm/humid settings and hot/humid weather for outdoor waterpark environments.
• Must be able to stand and walk for extended periods of time.
• May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
• Must be able to work weekdays, weekends, nights, and holidays while exposed to all types of weather.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Proficient in Microsoft Office as well as basic computer skills and app-based technology.
• Able to obtain the following certifications: OSHA-10 Certification, CPO/AFO Certification, First Aid Certification, Ellis & Associates Lifeguard License for Special Facilities, Ellis & Associates Instructor Certification.

Education: 

• High school diploma or equivalent (GED) required; bachelor's degree preferred.

Reporting To: General Manager

Direct Reports: Food & Beverage Supervisors, Leads, and Team Members (including Bartenders, Cooks, and Cashiers); part-time year-round and seasonal

Position Overview:

The Food & Beverage Manager is directly responsible for the daily operations of the Food & Beverage Department at Daytona Lagoon, delivering exceptional guest service and outstanding food quality while achieving the department's guest service and financial goals. This role leads the F&B team across all outlets—concessions, kitchens, and bars—managing product, labor, compliance, and profitability while developing a strong seasonal leadership team. The ideal candidate is a proactive, results-oriented leader who leads by example, prioritizes effectively, and thrives in a fast-paced, collaborative environment.

Position Responsibilities:

• Manage the day-to-day operations of the Food & Beverage Department across all outlets to ensure exceptional guest service and achieve or exceed departmental profitability goals.
• Hire, train, supervise, and evaluate the F&B team, including seasonal leadership, to ensure operating efficiency and a focus on team member growth and development.
• Partner with Human Resources to recruit, hire, train, coach, and discipline Food & Beverage Team Members and Leadership.
• Coordinate staffing and scheduling and control labor expenses in line with budget guidelines
• Oversee the food and beverage product lifecycle—ordering, portioning, rotation, and cost control—and manage cost of sales expenditures.
• Manage all F&B locations to ensure revenue goals are met or exceeded.
• Ensure compliance with all health, safety, labor, food, and alcohol regulations, including Health Department and state alcohol-service requirements, and conduct periodic audits and safety checks to maintain standards.
• Monitor and maintain food & beverage safety and sanitation, recipe documentation, execution, and quality controls.
• Create, update, and approve purchase request orders as needed.
• Complete the Food & Beverage Department's monthly inventory and regularly review product quality to enhance food quality and guest satisfaction.
• Develop and revise training materials, operating procedures, and safety protocols.
• Audit F&B locations, quickly determining and recommending improvements to enhance operations and guest satisfaction.
• Supervise the resolution of guest complaints and train leadership to ensure a positive guest experience.
• Drive sales through approved service programs, upselling strategies, and incentive-based initiatives.
• Assist in developing and implementing strategic and long-term plans for the Food & Beverage Department, and provide recommendations to increase revenue, improve profitability, and boost guest satisfaction.
• Collaborate with the Group Sales team to support and execute year-round special events.
• Follow and enforce all Pyek and Daytona Lagoon policies and procedures, ensuring consistency across all F&B outlets.
• Support front-line operations as needed, leading by example to maintain high service standards.
• Proactively identify and address operational and equipment issues through collaboration, monitoring, and troubleshooting, ensuring timely reporting and resolution.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.

Qualifications:

• Minimum of 2 years of Food & Beverage management or leadership experience required.
• Must be able to obtain a Food Manager's Certification, Food Handler's Permit, and any required alcohol-service certification.
• Strong analytical skills with expertise in product optimization and strategic purchasing.
• Proficient in Microsoft Office and experienced with scheduling, point-of-sale (POS), and inventory systems.
• Must be an effective communicator with strong written and verbal skills, able to deliver feedback, share analysis, communicate updates, and lead teams with a positive influence.
• Ability to relate to guests and team members to resolve problems.
• Strong organizational skills with the ability to manage multiple tasks and operations in a fast-paced, high-volume environment.
• Ability to meet deadlines and maintain accuracy and professionalism with attention to detail, performing responsibilities with minimal supervision.
• Must be able to stand and walk for extended periods of time.
• Must be able to work in both indoor and outdoor environments, including direct sunlight, high temperatures, or rain.
• Must be able to lift, carry, push, or pull items weighing over 30 pounds as part of daily responsibilities.
• May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
• Must be able to multi-task and remain flexible in a fast-paced environment.
• Must be able to work weekdays, weekends, early mornings, evenings, and holidays, including long hours during peak season.
• 2 years of industry experience (Water Park, Theme Park, or other related entertainment) strongly preferred.

Education:

• High school diploma or equivalent (GED) required; associate degree preferred.

Position Overview:

The Maintenance Technician I or II at Typhoon Texas located in Katy, Texas will be responsible for the basic repair and upkeep of all park facilities, ensuring the safety and functionality of our attractions and amenities. This includes but is not limited to buildings, pools, attractions, landscaping, irrigation, and concrete work.

Essential Functions:

• Perform daily, weekly, and monthly inspections with high attention to detail to identify necessary repairs.
• Ensure all attractions and operating locations are properly maintained to run safely and keep ride downtime to a minimum.
• Perform routine maintenance and timely repairs, not limited to but including painting, carpentry, plumbing, equipment, attractions and buildings.
• Operate cleaning equipment for pools and slides following all safety protocols.
• Handle chemicals safely and responsibly with proper protective equipment.
• Collaborate with management to prioritize maintenance tasks.
• Maintain cleanliness and organization of shop and pump rooms.
• Report all facility issues that are not immediately repairable to leadership.
• Other duties as assigned.

Qualifications:

• Must be 18 years of age.
• Must be able to move throughout the property to diagnose and repair building or ride issues.
• Must be able to work weekends, nights, and holidays.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Must be able to work well with others and communicate effectively.

Physical Demands:

• Able to lift, carry, push, pull, or otherwise move objects of at least 50 pounds.
• Able to walk or stand for extended periods of time.
• Bending, stooping, kneeling, reaching involved.
• Able to work outdoors in various weather conditions (including direct sun, hot/cold temperatures, rain, wind, etc.).
• Must be physically able to perform repairs when needed.

Preferred Skills:

• Basic mechanical aptitude and skills.
• 2 years of verifiable experience in at least one of the following areas as an apprentice, journeyman, or manager: Building Maintenance, HVAC, Plumbing and/or Electrical.

Position Overview
We are seeking a highly skilled and strategic Senior Creative Designer to lead the development and refinement of compelling visual assets across digital and print platforms. This is a hands-on role requiring both creative leadership and active design execution.

The Senior Creative Designer will serve as a key creative leader, ensuring all design work meets high-quality standards while mentoring and supporting another designer on the team. This individual will be deeply involved in day-to-day design production while helping elevate overall creative output.

Key Responsibilities 

• Lead the concepting and hands-on execution of creative campaigns across digital, print, social, web, and environmental touchpoints
• Design high-impact creative assets personally, including campaign visuals, collateral, social content, and promotional materials
• Ensure all creative assets align with brand guidelines, strategic objectives, and established quality standards
• Provide quality control oversight on all outgoing creative to maintain consistency, accuracy, and visual excellence
• Oversee and mentor a designer, offering constructive feedback, creative direction, and professional development support
• Collaborate cross-functionally with marketing, content, and leadership teams to translate business goals into impactful creative solutions
• Maintain and evolve brand consistency across all channels
• Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Prepare production-ready files for print and digital deployment
• Contribute to creative strategy discussions and campaign ideation

Core Competencies 

• Strategic thinking paired with hands-on creative execution
• Strong communication and presentation skills
• Ability to provide clear, constructive feedback
• Leadership mindset with a collaborative approach
• High standards for accuracy, consistency, and visual polish
• Ability to balance big-picture vision with detail-oriented production work

• Minimum 5 years of professional graphic design or creative design experience
• Advanced proficiency in Adobe Creative Suite, with a strong focus on Photoshop, Illustrator and InDesign
• Strong portfolio demonstrating campaign-level thinking and high-quality execution across multiple mediums
• Deep understanding of typography, layout, color theory, and visual hierarchy
• Experience designing for both digital and print production
• Strong attention to detail and commitment to quality