Position Overview:

The Group Sales Manager, overseeing the Birthdays and Group Sales Department, is responsible for leading and executing all aspects of group, event center, and birthday party sales at Typhoon Texas Austin. This role manages a dynamic team and ensures exceptional guest experiences through proactive sales strategies, detailed event planning, and effective cross-departmental collaboration. The Group Sales Manager plays a critical role in driving revenue growth by identifying new business opportunities, building and maintaining strong client relationships, and ensuring the seamless execution of all group events. The ideal candidate is both results-driven and hospitality-minded—capable of leading a team, closing deals, and creating memories worth repeating all summer long for every guest.

Position Responsibilities:

• Manage the sales of Typhoon Texas Austin’s event center, group events, and birthday parties.
• Partner with HR to recruit, hire, train, coach, and discipline Birthdays and Groups Team Members.
• Manage all aspects of scheduling for the Birthdays and Group Sales team, ensuring schedules comply with labor laws and budget guidelines.
• Follow booking guidelines and send timely, accurate proposals outlining client requirements, including pricing, catering, and day-of-event logistics.
• Obtain, document, and route all relevant details for booked groups including guest counts, catering needs, and billing.
• Monitor and maintain SOPs related to safety, sanitation, hospitality, event setup, execution, and service quality for all group and birthday events.
• Produce and analyze daily, weekly, monthly, and quarterly sales and performance reports.
• Create, update, and approve purchase request orders as needed.
• Attend corporate sales meetings and Senior Leadership Team (SLT) meetings.
• Maintain consistent weekly sales activities, including phone solicitations, outside sales visits, and follow-up communication.
• Collaborate with Pyek’s sales team to support and execute year-round special events.
• Enforce departmental and Typhoon Texas policies to ensure consistency across all operations.
• Solicit and respond to feedback from guests and team members. Follow up on concerns in a timely manner.
• Assist in planning and executing Signature Events.
• Generate business through proactive outreach, including telemarketing, networking, site tours, and cold calling.
• Set sales goals and create action plans to attract and retain business in targeted market segments.
• Engage with local chambers, industry associations, and community organizations to build relationships and generate leads.
• Follow up promptly on leads from phone calls, and other lead sources.
• Develop and implement effective sales strategies to grow revenue from both new and existing accounts.
• Proactively identify and address operational and equipment issues through collaboration, monitoring, and troubleshooting, ensuring timely reporting and resolution.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.
• Other duties as designated by the General Manager, Vice-President(s), and/or President.

Qualifications:

• Minimum of 3 years sales experience required.
• Must be able to stand and walk for extended periods of time.
• Must be able to work weekdays, weekends, early mornings, nights, and holidays.
• May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain.
• Must be able to lift, carry, push, or pull items weighing over 30 pounds as part of daily responsibilities.
• May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
• Must be able to multi-task and remain flexible in a fast-paced environment.
• Must be an effective communicator with strong written and verbal communication skills to deliver feedback, share analysis, and communicate updates across all levels of the team.
• Must be able to meet deadlines and maintain accuracy and professionalism in a high-volume, guest-focused environment.
• 2 years of industry experience (Water Park, Theme Park or other related entertainment) is preferred.

Education:

• High school diploma or equivalent (GED) required.

The Sales Coordinator will be responsible for aiding the Group Sales Department and providing support in achieving sales goals in ticketing and total revenue. This position will help assist all events including, but not limited to; group events, park events and birthdays. He or she will work closely with the entire sales and revenue team to use established booking policies and procedures to ensure the greatest revenue while maintaining an excellent standard for guest satisfaction. In addition, the Sales Coordinator will provide general administrative support for the Group Sales and Revenue Department by assisting with contracts, bookings, phone calls, site visits, logistics, ordering supplies and other tasks as assigned.

Responsibilities:

• Execute day of coordination for all groups
• Organize all groups/birthday packets with tickets, meal wristbands, etc.
• Take payments for groups and birthdays
• Receive all calls and emails for birthday requests and book accordingly
• Input all group and birthday information in Sales CRM and Point of Sale
• Oversee logistics and ensure all events run smoothly from start to finish
• Communicate with group and birthday clients to receive final numbers and payment
• Ensure that all events are properly planned, communicated, staffed and completed within timeline
• Greet groups and birthdays at check in
• Ensure that our Guests have a memorable experience all while keeping a smile and Texas-Friendly attitude
• Trace each account for the most effective date for follow-up on payments, final numbers
• Obtain, document and route all necessary information on booked groups, including final numbers, catering and billing information in Tripleseat and Accesso
• Update all account statuses in our CRM as LOA Sent, Booked and Closed Won at the appropriate time
• Active involvement in industry associations, chambers and other local community outreach
• Work closely with all departments such as Food and Beverage to ensure that all details are communicated to ensure a successful event
• Prepare and submit weekly and monthly reports as requested by your manager in a timely manner
• Attend weekly sales meetings and one on ones
• Complete other duties and special projects as assigned by management

Qualifications:

• Event Coordinating Experience desired, but not required
• Commitment to delivering excellent Guest service
• Outstanding interpersonal and communication skills; ability to convey information clearly and concisely to clients and other departments
• Excellent planning, organization, time and project management skills, with keen attention to detail on quality and service
• Proficient in Microsoft Word and Excel
• Able to stand/walk for extended periods of time in high temperatures and/or rain as events take place
• May be required to lift at least 20-50 lbs.
• May be required to be exposed to direct sunlight, hot temperatures, or rain.
• Must be able to multi-task and be flexible in a fast-pace environment
• Must be able to work well with others
• Must be able to communicate effectively
• Able to represent Typhoon Texas professionally, at all times, both internally and externally

Position Overview:

The Maintenance Technician I or II at Typhoon Texas located in Katy, Texas will be responsible for the basic repair and upkeep of all park facilities, ensuring the safety and functionality of our attractions and amenities. This includes but is not limited to buildings, pools, attractions, landscaping, irrigation, and concrete work.

Essential Functions:

• Perform daily, weekly, and monthly inspections with high attention to detail to identify necessary repairs.
• Ensure all attractions and operating locations are properly maintained to run safely and keep ride downtime to a minimum.
• Perform routine maintenance and timely repairs, not limited to but including painting, carpentry, plumbing, equipment, attractions and buildings.
• Operate cleaning equipment for pools and slides following all safety protocols.
• Handle chemicals safely and responsibly with proper protective equipment.
• Collaborate with management to prioritize maintenance tasks.
• Maintain cleanliness and organization of shop and pump rooms.
• Report all facility issues that are not immediately repairable to leadership.
• Other duties as assigned.

Qualifications:

• Must be 18 years of age.
• Must be able to move throughout the property to diagnose and repair building or ride issues.
• Must be able to work weekends, nights, and holidays.
• Must be able to multi-task and be flexible in a fast-paced environment.
• Must be able to work well with others and communicate effectively.

Physical Demands:

• Able to lift, carry, push, pull, or otherwise move objects of at least 50 pounds.
• Able to walk or stand for extended periods of time.
• Bending, stooping, kneeling, reaching involved.
• Able to work outdoors in various weather conditions (including direct sun, hot/cold temperatures, rain, wind, etc.).
• Must be physically able to perform repairs when needed.

Preferred Skills:

• Basic mechanical aptitude and skills.
• 2 years of verifiable experience in at least one of the following areas as an apprentice, journeyman, or manager: Building Maintenance, HVAC, Plumbing and/or Electrical.

Position Overview
We are seeking a highly skilled and strategic Senior Creative Designer to lead the development and refinement of compelling visual assets across digital and print platforms. This is a hands-on role requiring both creative leadership and active design execution.

The Senior Creative Designer will serve as a key creative leader, ensuring all design work meets high-quality standards while mentoring and supporting another designer on the team. This individual will be deeply involved in day-to-day design production while helping elevate overall creative output.

Key Responsibilities 

• Lead the concepting and hands-on execution of creative campaigns across digital, print, social, web, and environmental touchpoints
• Design high-impact creative assets personally, including campaign visuals, collateral, social content, and promotional materials
• Ensure all creative assets align with brand guidelines, strategic objectives, and established quality standards
• Provide quality control oversight on all outgoing creative to maintain consistency, accuracy, and visual excellence
• Oversee and mentor a designer, offering constructive feedback, creative direction, and professional development support
• Collaborate cross-functionally with marketing, content, and leadership teams to translate business goals into impactful creative solutions
• Maintain and evolve brand consistency across all channels
• Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Prepare production-ready files for print and digital deployment
• Contribute to creative strategy discussions and campaign ideation

Core Competencies 

• Strategic thinking paired with hands-on creative execution
• Strong communication and presentation skills
• Ability to provide clear, constructive feedback
• Leadership mindset with a collaborative approach
• High standards for accuracy, consistency, and visual polish
• Ability to balance big-picture vision with detail-oriented production work

• Minimum 5 years of professional graphic design or creative design experience
• Advanced proficiency in Adobe Creative Suite, with a strong focus on Photoshop, Illustrator and InDesign
• Strong portfolio demonstrating campaign-level thinking and high-quality execution across multiple mediums
• Deep understanding of typography, layout, color theory, and visual hierarchy
• Experience designing for both digital and print production
• Strong attention to detail and commitment to quality