Pyek Group is seeking to hire talented and motivated individuals to join our dynamic team. Joining Pyek Group is the ultimate summer season pass! Our Team Members will have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way!

Before we move on, let us tell you a little more about us. We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees, and having fun!

Department Description:

Our Customer Service Representatives are responsible for providing support by replying to emails, answering inbound calls, and returning any missed calls from our outstanding guests!

Duties and Responsibilities:

• Respond enthusiastically to all inbound customer inquiries across phone and email.

• Always present an outstanding kind and authentic demeanor.

• Utilize the provided support tools to log, categorize, and tag customer inquiries and escalate to proper channels when necessary.

• Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible.

• Respond to inquiries with wholly accurate information or know how to quickly find the correct information.

• Empathize and deescalate customer issues to fully resolve their concern.

• Thrives as a team player in a fast-paced, high-energy, change-oriented environment.

• Performs other related duties and assignments as required and as assigned by leadership.

• Must be willingly to sign an agreement to return all company equipment when the position is ended, either by you or the company.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Department Qualifications:

• Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with guests, team members, and company leadership

• Ability to learn to utilize Zoom for all communications with customers.

General Qualifications:

• May be required to sit for long periods of time.

• Must be able to multitask and be flexible in a fast-paced environment.

• Must be able to work well with others.

• Must be able to communicate effectively.

Description:

The Sales Manager is responsible for building client relationships while increasing profits, sales, and generating new business through effective sales efforts. As a pro-active sales manager, 80% of time is to be spent in active outside sales solicitation. Sales managers are responsible for maintaining a sales quota as assigned by your sales director. On a weekly basis you will assist in developing and facilitating the proposal process for clients through event pricing, contract negotiations, and client presentations.

Responsibilities:

• Understand and support Typhoon Texas Waterpark - Pyek Group culture.
• Evaluate competition to identify potential points of competitive advantage and disadvantage
• Stay current on industry trends, competitor offerings, and potential market shifts to adjust sales strategies accordingly.
• Identify and target potential clients, including schools, businesses, tour groups, and event planners, through various channels (e.g., networking, cold calls, referrals, industry events).
• Obtain, document and route all necessary information on booked groups, including final numbers, catering and billing information into Tripleseat and Accesso
• Update all account statuses in our CRM as LOA Sent, Booked and Closed Won at the appropriate time
• Leveraging existing and new relationships to build partnerships and sell sponsorship packages
• Solicit accounts within assigned territory
• Active involvement in industry associations, chambers and other local community outreach
• Work closely with all departments such as Food and Beverage to ensure that all details are communicated to ensure a successful event
• Work closely with the operations and marketing teams to ensure successful execution of group events, corporate functions, and promotional campaigns.
• Prepare and submit weekly and monthly reports as requested by your director in a timely manner
• Attend staff meetings as assigned
• Complete other duties and special projects as assigned by management
• Meet or exceed attendance and revenue goals through admissions, food and beverage sales.

Expectations:

• Work effectively with others, on all levels, in a positive and professional manner
• Have excellent communication skills which include the ability to use clear, concise and grammatically correct written and oral language in all aspects of interaction of guests, team members and directors.
• Possess an outgoing personality and the desire to effectively and professional represent Typhoon Texas.
• Have the ability to multi-task in a fast-paced environment and possess excellent organization skills
• Must be a self-starter and have the ability to think creatively

Qualifications:

• 3 years of sales experience is required
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning HRIS systems.
• Experience in cold calling, site inspections, and contract negotiations
• Enthusiasm for working in a team-oriented, customer-focused environment.

Job description

Primary Function: Our Team Members have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way! We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees and having fun!

Department Description: The Maintenance Technician is responsible for the basic maintenance and repair of a variety of Park facilities ranging from buildings to pools and attractions. Applicant must possess basic mechanical aptitude and skill. Must have the willingness and ability to use these skills to ensure the safe operation, maintenance, and inspections of amusement rides, attractions and company equipment. This department also operates equipment to clean pools and slides and may be required to handle chemicals using proper personal protective equipment. Must be 18 years of age for most positions.

Qualifications:

• Understands and supports the Cowabunga Bay culture.
• Uses excellent judgment.
• Identifies problems and works quickly to find solutions.
• Works effectively with others, on all levels, in a positive and professional manner.
• Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with Guests, Team Members, and Directors.
• Has the ability to multi-task in a fast-paced environment.
• This position may require standing for long periods of time outdoors, exposed to the elements of nature, including but not limited to hot temperatures and rain.
• Is flexible, adaptive, and a team player.
• Should possess basic knowledge in electrical, plumbing, small combustion engine repair and maintenance.
• Must be able to trouble-shoot clearly, calmly and safely in the presence of Guests and fellow Team Members.
• Must possess strong safety sensitivity & ability to work with many different types of mechanical devices.
• Must be able to work outdoors in extreme temperatures.
• Must be willing and able to enter pools to perform maintenance.

• May be required to stand for long periods of time
• May be required to lift at least 20-50 lbs.
• May be required to be exposed to direct sunlight, hot temperatures, or rain.
• Must be able to multitask and be flexible in a fast-paced environment
• Must be able to work well with others
• Must be able to communicate effectively

$15-$25 depending on experience

Job description

Primary Function: Our Team Members have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way! We are dedicated to exceptional hospitality and making moments worth repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees and having fun!

Department Description: The Maintenance Technician is responsible for the basic maintenance and repair of a variety of Park facilities ranging from buildings to pools and attractions. Applicant must possess basic mechanical aptitude and skill. Must have the willingness and ability to use these skills to ensure the safe operation, maintenance, and inspections of amusement rides, attractions and company equipment. This department also operates equipment to clean pools and slides and may be required to handle chemicals using proper personal protective equipment. Must be 18 years of age for most positions.

Qualifications:

• Understands and supports the Cowabunga Canyon culture.
• Uses excellent judgment.
• Identifies problems and works quickly to find solutions.
• Works effectively with others, on all levels, in a positive and professional manner.
• Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with Guests, Team Members, and Directors.
• Has the ability to multi-task in a fast-paced environment.
• This position may require standing for long periods of time outdoors, exposed to the elements of nature, including but not limited to hot temperatures and rain.
• Is flexible, adaptive, and a team player.
• Should possess basic knowledge in electrical, plumbing, small combustion engine repair and maintenance.
• Must be able to trouble-shoot clearly, calmly and safely in the presence of Guests and fellow Team Members.
• Must possess strong safety sensitivity & ability to work with many different types of mechanical devices.
• Must be able to work outdoors in extreme temperatures.
• Must be willing and able to enter pools to perform maintenance.

• May be required to stand for long periods of time
• May be required to lift at least 20-50 lbs.
• May be required to be exposed to direct sunlight, hot temperatures, or rain.
• Must be able to multitask and be flexible in a fast-paced environment
• Must be able to work well with others
• Must be able to communicate effectively

Salary Description:

$15-$25 depending on experience

Description:

The Park Services AM Washdown team is responsible for park presentation prior to the park opening. This role will primarily focus on washing down the park to ensure all stains, spills, algae buildup and bird activity are taken care of. Park services is a key component in making sure guest can enjoy their day at the park.

Key responsibilities:

• Perform all duties, tasks and responsibilities while exemplifying core values: Hard Working, Self-Aware, Can-Do Mentality, Unoffendable, Kind
• Directly responsible for cleanliness and overall presentation of the park, entry, bathrooms, walkways and more
• Hosing, pressure washing (18+ only), and stain control all walkways, entries, and stairs
• Refueling - Notify manager when more gas is needed
• Care and maintain equipment. Notify manager of any repairs needed urgently
• Adhere to weekly power wash location schedule to ensure all locations are washed weekly
• Self-motivated and sustaining. Able to work alone or with a small team
• Other duties as assigned

Reports to Park Services Lead, Operations Manager

Requirements: 

• Ability to work outdoors in weather elements and environments including heat (direct sunlight, wind, rain)
• Knowledge of basic chemical safety including reading Safety Data Sheets
• Knowledge of Bloodborne Pathogens and other bodily fluid clean up and personal protection
• Initiative, Independent/critical thinking skills, trustworthy
• Must be available to work by 6:00AM - 11:00AM average shift length between 4-6 hours
• Knowledge of cleaning machinery including pressure washer, floor scrubber, pool vacuum not required, but encouraged
• Regular lifting of up to 50lbs, climb stairs, enter bodies of water
• Must be at least 18 years old